SEM A.S. is a supplier of laboratory equipments with its major goal towards combining labor force and innovation in the most efficient manner and maintaining continuous improvement of products and services with its qualified staff and reliable quality.
Sem A.S. serves as a "full service" company giving great importance to customer ideas and expectations. Having successfully traded since 1988, the commencement of the progress in which Sem Laboratuar Cihazları Pazarlama San. ve Tic. A.S. has nowadays become a group companies together with WIEGAND INTERNATIONAL ISTANBUL, EGE ANALIZ and WIEGAND INTERNATIONAL LTD. STI., that were founded with in the same principles.
Today, it successfully continues to serve with its 88 staff members.
THE INSTITUTIONAL STRUCTURE OF SEM
With its headquarters in Istanbul, liaisons in Ankara and common sales locations and staff members throughout Turkey, Sem Laboratuar Cihazları Pazarlama San. ve Tic. A.S. is easily accessible by its entire customer profile.
The Inner Service Training Courses held regularly within the year ensure higher performance for the use of Sem equipments by Sem family and the customers, who form an integral part of it. The cooperation with the leaders of technology, quality, after sales service concept and 88 staff members, Sem delivers an outstanding service to 3500 customers throughout Turkey.
With the customer satisfaction as the key principle, Sem A.S. commits "more quality", "faster service" and "higher cost effectiveness". In addition to chromatography devices, our company also collaborates with various representatives in the field of consumer products.
From ultra-pure water systems to micro-syringes and columns, our company offers to its customers a wide variety of consumer products and supportive apparatus' with a "Full Service" concept. Having significantly specialized in the area of chromatography, new fields of activity and representation have been commenced with respect to the demands addressed to our company.
In order to ensure an appropriate and accurate service, a variety of departments have been formed for the respective fields within the company structure. Continuous optimization is the key for all sales and service activities. Thus, the motto of our activity framework is to deliver the best "SERVICE".
AFTER SALES SERVICES
In addition to offering high quality products, our company also carries out various services. The continuous and regular services of our company result in continuous high performance of our devices.
The wide variety of target sectors of the devices we offer and the growing amount of wide-ranging customers lead to the increase of importance of service delivery and in particular, results in the necessity of supporting the devices with high quality servicing.
After Sales Service
Service Group
A Qualified, Certified and Competent Team: It is our goal to establish the most effective technical communication to our clientele and to satisfy their expectations in terms of support, in the most qualified way. Having attended training courses in Germany and Switzerland and equipped with the required documentation and special gear, our service engineers are capable of providing the most effective service.
Maintenance: Regular maintenance ensures permanent reliability and high performance of your devices.
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